Leadership can take on many forms depending on the context. Different contexts will require different traits for success as a leader. Working as a business leader in healthcare, for example, requires other skills and qualities than working as a small business leader. Successful healthcare leaders must be able to combine general medical knowledge with best business practices to manage a team effectively, keep the office running smoothly, and provide a pleasant experience for patients. Below are just a few traits that successful healthcare business leaders should have.
Mentorship is vital for all leaders, both being mentored by experienced professionals and being willing to mentor up-and-coming leaders. However, this is especially true when dealing with a nuanced field like healthcare. Most young business leaders are not knowledgeable about what it takes to work in a healthcare setting, so you need to be willing to pass on your knowledge and experience to equip the professionals who will come after you. You might spark interest in a field they had never considered before! Additionally, having seasoned healthcare leaders to reach out to is critical for when you run into difficult obstacles in your own office.
Humility is also a skill that is helpful in almost any context, but especially in healthcare. Healthcare is uniquely client-focused as you deal directly with peoples’ wellbeing, and as an office leader, you may not get much direct interaction with your clients. It’s crucial to have empathy and humility to hear from your clients and hear from your team about how you might be able to serve your clients better.
Knowledgeable About Business
If you’re in leadership in healthcare, you probably have a medical background. While medical training gives a ton of practical knowledge, it doesn’t usually offer a lot of business training unless you choose to pursue it. Having business knowledge is one of the keys to succeeding as a healthcare business leader. Healthcare practices still have to handle day-to-day business functions such as budgeting and scheduling, so it’s essential to have at least a baseline knowledge of those things.
Having future-oriented goals is another vital trait for business leaders in healthcare. Especially as technology continues to develop in both business and healthcare industries, it’s essential to look forward and consider what you should be working towards in your healthcare business. Setting goals and working to improve efficiency and level of service is what sets successful leaders apart.